FAQ

We offer carefully selected designer furniture with sophisticated elegance, including statement pieces like boucle sofas, scalloped accent chairs, extending dining tables, and premium bedroom sets. Our collections feature contemporary designs with luxurious fabrics and impeccable craftsmanship.

Yes, we curate complete ensembles for cohesive interiors. Our bedroom collections include coordinating bed frames and bedside tables, while our dining room selections feature matching dining tables with fabric dining chairs. Many customers enjoy pairing our four-seater sofas with complementary coffee tables for a polished living space.

While we specialise in statement furniture, our range includes space-conscious options like compact armchairs, counter stools, and corner sofas designed to maximise smaller areas without compromising on designer appeal.

We accept Visa, MasterCard, JCB, and PayPal for your convenience. All transactions are securely processed through our encrypted payment gateway.

Absolutely. We use industry-standard encryption to protect all transactions. Your payment details are never stored on our servers.

Please contact us immediately at [email protected] if you need to modify your order. We process orders quickly (within 1-2 business days), so early notification is essential.

We offer two premium delivery services:

Express Delivery: £12.95 via DHL/FedEx (10-15 days after dispatch) – ideal for time-sensitive orders like dining sets or bed frames.
Complimentary Standard Delivery: Free on orders over £50 via EMS (15-25 days after dispatch) – perfect for complete bedroom sets or multiple items.

Yes, we ship worldwide from our UK headquarters, excluding some Asian and remote regions. During checkout, simply enter your address to confirm delivery availability.

Oversized statement pieces (like our four-seater sofas or extending dining tables) receive special handling. We recommend being present during delivery to ensure perfect placement in your space. All deliveries require a signature.

You’ll receive dispatch notification with tracking details via email once your carefully packaged designer furniture leaves our warehouse (typically within 1-2 business days of ordering).

We offer a 15-day return window from your delivery date. While we’re confident our designer pieces will exceed your expectations, should you need to return an item, please contact our team at [email protected] to initiate the process.

Customers are responsible for return shipping fees. We recommend using insured delivery for valuable pieces and retaining all original packaging materials.

In the rare event of shipping damage, please contact us immediately at [email protected] with photos of the damage and packaging. Our premium carriers insure all shipments, and we’ll promptly arrange a replacement or refund.

Our design-conscious team is available via email at [email protected]. For reference, our headquarters are located at 37 Princes Ave, Kingston upon Hull, GB CH5S 4AZ.

While we specialise in providing exquisite furniture, our team can offer basic guidance on pairing pieces from our collections. Many customers successfully mix our buttoned sofas with curved coffee tables or combine boucle accent chairs with fabric dining sets for a harmonious aesthetic.